1

We appear not to have been debited so far.

2

We appear not to have been credited so far.

3

We have been advised that the beneficiary did not receive payment/cheque. Please state if and when the transaction was effected.

4

The beneficiary is unable to identify the transaction. Please send us full particulars.

5

The beneficiary cannot be located at the address you supplied. Please provide further particulars.

6

This transaction does not appear in your statement of account.

7

Are these duplicate payment instructions? (1) ...

8

The account you indicated is not held with us.

9

The account you indicated is held with us under another title. Please investigate and instruct us accordingly.

10

Please confirm whether the message is in order.

11

The interest calculation is incorrect. Our records indicate it should be (1) ...

12

The value date is incorrect. Our records indicate it should be (1) ... (YYMMDD)

13

Please send us a statement of this account for the period (1) ... (YYMMDD) to (2) ... (YYMMDD).

14

We cannot trace this transaction. Please send details. (If the query relates to a statement, and the copy fields are used, the statement line must be present).

15

May we release the documents to the drawee free of payment?

16

We have not received your confirmation to date.

17

Please amend field (1) in our previous message to read (2).

18

Please authorise us to debit your account.

19

Please refund cover to credit of (1) ... (location/account).

20

Cheque/draft not debited as of closing balance of statement (1) ... (number) dated (2) ... (YYMMDD).

21

Cheque has been stolen/lost.

22

This item appears to be a duplicate of your entry dated (1) ... (YYMMDD) with reference (2) (16x). Please investigate and, in need, adjust with good value.

33

Fraud suspicion

36

We appear not to have received your reply to date.

37

Please confirm where you require cover to be provided.

38

Please confirm exact name and address of (1) ...

39

Beneficiary Bankers are unable to apply requested conditions.

40

Please advise costs to provide value (1) ... (YYMMDD).

41

We advise that beneficiary did not receive good value (1) ... (YYMMDD).

42

Please arrange to apply value (1) ... (YYMMDD).

43

As the beneficiary is not situated in (1) ..., we hereby consider your payment instruction as cancelled.

44

You have credited account (1) instead of (2).

45

We appear to have been overpaid by (1).

46

Our Institution was paid in error. Payment belongs to ...

47

We appear to have been charged incorrectly for this transaction.

48

Payment is pending execution. For reasons of regulatory requirements we request further information on the account number or unique identification of the party identified in field (1).

49

Payment is pending execution. For reasons of regulatory requirements we request further information on the name and/or address of the party identified in field (1).

50

Payment has been executed. For reasons of regulatory requirements we request further information on the account number or unique identification of the party identified in field (1).

51

Payment has been executed. For reasons of regulatory requirements we request further information on the name and/or address of the party identified in field (1).

52

The payment is blocked due to a sanctions screening hit. Please prioritise this query and provide the following details (1) ...

23

Please send us a copy of the truncated cheque with transaction reference ... (1)

24

Please send us the original of the truncated cheque with transaction reference ... (1)

25

Please send us the 'date of creation' of the cheque with transaction reference ... (1)

26

Please send us the 'place of creation' of the cheque with transaction reference ... (1)

27

Please send us the 'beneficiary's name' on the cheque with transaction reference ... (1)

28

Please send us 'how many signatures' on the cheque with transaction reference ... (1)

29

Please send us the 'endorser's name' on the cheque with transaction reference ... (1)

30

Amount protested by the Issuer

31

Cheque not identified by the Issuer (for example, beneficiary, place, date)

32

For personal reasons

34

Potential rejection

35

Legal (for example, signature, amount)