MTN92: (4) Field 79: Narrative Description of the Original Message
FORMAT
35*50x | (Narrative) |
In addition to narrative text, the following line formats may be used:
Line 1 |
/4!c/[additional information] | (Cancellation Reason)(Narrative) |
Lines 2-35 |
[//continuation of additional information] | (Narrative) |
PRESENCE
Conditional (see rule C1)
DEFINITION
This field contains a narrative description of the original message, or single transaction within a multiple message, which will enable the Receiver to positively identify the message or transaction to be cancelled.
CODES
Cancellation Reason may contain one of the following codes:
AGNT |
Incorrect Agent |
Agent in the payment workflow is incorrect. |
AM09 |
Wrong Amount |
Amount is not the amount agreed or expected. |
COVR |
Cover Cancelled or Returned |
Cover payment has either been returned or cancelled. |
CURR |
Incorrect Currency |
Currency of the payment is incorrect. |
CUST |
Requested by Customer |
Cancellation requested by the ordering customer. |
CUTA |
Cancel upon Unable to Apply |
Cancellation requested because an investigation request has been received and no remediation is possible. |
DUPL |
Duplicate Payment |
Payment is a duplicate of another payment. |
FRAD |
Fraudulent Origin |
Cancellation requested following a transaction that was originated fraudulently. The use of the Fraudulent Origin code should be governed by jurisdictions. |
TECH |
Technical Problem |
Cancellation requested following technical problems resulting in an erroneous transaction. |
UPAY |
Undue Payment |
Payment is not justified. |
USAGE RULES
If Cancellation Reason is the only information in this field, then a copy of at least the mandatory fields of the original message must be present.
When the sender of the cancellation request is willing to consider an indemnity, the code INDM may be used as narrative after the cancellation reason in this field.